• Effective date: 18 December 2025

• Last updated: 24 December 2025

These Terms and Conditions govern access to and use of the Seto Pixel website, communications, and services. Seto Pixel is registered in Nepal and provides digital marketing, outsourcing, automation, and related professional services to clients in Australia, the United Kingdom, and other international markets. By accessing the website, submitting enquiries, entering into discussions, accepting proposals, making payments, or using services, you acknowledge that these Terms and Conditions have been read, understood, and agreed to. If you do not agree, the website and services should not be used.

The website is provided for lawful business purposes only. Any attempt to misuse the website, interfere with its operation, access restricted areas without authorization, introduce malicious code, scrape content without permission, or use the website in a way that may cause harm, disruption, or legal exposure is strictly prohibited. Content on the website, including text, graphics, branding, layouts, and materials, is protected by intellectual property laws and may not be copied, reproduced, redistributed, or used commercially without prior written permission.

Seto Pixel provides services including, but not limited to, digital marketing strategy, advertising management, SEO, social media marketing, video marketing, content support, branding, automation setup, consulting, reporting, and outsourcing services. Services are provided based on written proposals, scopes of work, service descriptions, email confirmations, or invoices agreed with the client. Deliverables, timelines, platforms, and responsibilities depend on the agreed scope. Digital marketing and outsourcing results depend on many external factors, including platform policies, algorithms, competition, budgets, approvals, account history, data quality, and market conditions. Unless explicitly stated in writing, no guarantee is made regarding rankings, revenue, leads, conversions, traffic volume, or advertising performance.

Clients are responsible for providing accurate information, timely approvals, lawful materials, and valid access credentials necessary for service delivery. All materials supplied by clients, including logos, images, videos, copy, data, and access permissions, must be owned by the client or used with proper authorization. Clients remain responsible for ensuring that their products, services, claims, and advertising comply with applicable laws, regulations, and platform policies in their operating markets. Delays caused by missing information, late approvals, restricted access, or third-party dependencies may affect delivery timelines and outcomes.

Intellectual property rights remain clearly defined. Pre-existing methods, frameworks, templates, internal tools, processes, and know-how used by Seto Pixel remain its property. Client-provided materials remain the property of the client. Custom deliverables created specifically for a client may be used by the client for business purposes once all applicable invoices are paid in full, unless a different ownership or licensing arrangement is agreed in writing. Unauthorized resale, redistribution, or reuse of proprietary materials is not permitted.

Confidential information exchanged during discussions or service delivery must be treated as confidential and used only for the intended business purpose. Confidentiality obligations do not apply to information that is publicly available through no fault of either party, lawfully obtained from third parties, or required to be disclosed by law or legal authority.

Fees, billing schedules, payment methods, and currency details are communicated through proposals, invoices, or written agreements. Payments must be made by the stated due dates. Failure to make timely payments may result in paused services, delayed deliverables, restricted access, or suspension until outstanding amounts are settled. Continued non-payment may result in termination of services, without affecting the obligation to pay outstanding balances. Payment processing is commonly handled by third-party payment providers, and Seto Pixel does not control their systems, approval decisions, fraud checks, or chargeback rules.

Because services are professional, customized, and time-based, refunds are limited and governed by the Payments and Refunds Policy. Work already performed, resources allocated, third-party costs, platform fees, and committed expenses are generally non-refundable once services commence. Any approved refunds are subject to applicable law, written agreement, and processing timelines defined in the refund policy.

Many services rely on third-party platforms such as search engines, social networks, advertising platforms, hosting providers, email systems, CRMs, analytics tools, and automation software. Platform outages, policy enforcement, algorithm changes, account restrictions, or service interruptions are outside Seto Pixel’s control. Assistance may be provided where reasonable, but reinstatement, approvals, or outcomes controlled by third parties cannot be guaranteed.

Requests to create, promote, or support unlawful, misleading, deceptive, harmful, or non-compliant content may be refused or discontinued at any time to reduce legal, regulatory, or reputational risk. Services may be paused or terminated if continued engagement would expose Seto Pixel to compliance violations or platform enforcement actions.

The website and services are provided on an “as available” and “as is” basis. To the extent permitted by law, no warranties are made regarding uninterrupted access, error-free operation, or suitability for a particular purpose. Liability for indirect, incidental, consequential, special, or punitive damages is excluded where legally allowed. Any total liability arising from a claim related to services is limited to the amount paid for the specific service period or project giving rise to the claim, unless otherwise required by non-excludable law.

Services may be terminated in accordance with the applicable agreement, invoice terms, or with reasonable written notice where no specific termination clause exists. Upon termination, payment remains due for all work completed, committed costs, non-cancellable third-party expenses, and services rendered up to the termination date.

These Terms and Conditions are intended to operate under the laws of Nepal, including relevant provisions of the Electronic Transactions Act, 2063 and the Consumer Protection Act, 2075, while acknowledging that mandatory consumer or payment regulations in client jurisdictions may apply where required. Parties are encouraged to attempt good-faith resolution of disputes before pursuing formal legal remedies. Jurisdiction and dispute resolution mechanisms may be further specified in written agreements or invoices.

Seto Pixel reserves the right to update these Terms and Conditions at any time to reflect changes in services, operations, payment requirements, legal obligations, or industry standards. Updated versions will be published on the website, and continued use of the website or services constitutes acceptance of the revised terms.

For questions relating to these Terms and Conditions, service engagement, or contractual matters, contact can be made at hr@setopixel.com.